Reviews

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Moscow, Russia
5 of 5 stars Reviewed 18 July 2013 NEW
We enjoyed ten days stay in this amazing hotel. We lived in Deluxe Villa with Spa Bath. This was one of the nicest resorts we stayed at in Thailand. The staff were friendly and helpful, the room was really nice and comfortable, very good room cleaning. The restaurant is beautiful, great food, great service. The friendly, funny waiters.
The pool is also great. The sea near the hotel is not very clean (algae), great sea near the hotel Beluga, go right.
Happy hour, is a great way to finish a good day on the beach. fantastic atmosphere, in the evening awesome music, a great singer. The staff go above and beyond for you and my stay was such a special one.
We'll be back in September.
Melbourne
4 of 5 stars Reviewed 9 July 2013
Based on all the reviews we read on trip advisor, we decided to stay here and were absolutely wrapt. Fabulous place, fabulous food, fabulous staff, close to shops, bars and restaurants.
Great amenities, great service. I can't rave enough about this place.
We will be back for sure!
Lake Macquarie NSW
4 of 5 stars Reviewed 5 July 2013
Arrived late afternoon after spending a few days in a Bangkok hotel that was supposed to have been of the same star rating as this resort. I was a bit shocked that the reception was basically on the entry doorstep. We received all our room instructions did the necessary paperwork and the porters took the bags upstairs. We had booked early, and asked for rooms on the 3rd floor (deluxe seaview), which we were happy to receive. There isn't a lift, and after travelling it was great to not have to lug everything up a few flights of stairs.
The rooms were of typical Thai styling, with dark wood interiors. The room itself was comfortable without being anything special - and was spacious. We had just come from BKK where our room was approx. 60 sq m so it took a little while to adjust to the size difference. The bathroom had been refurbished, and unlike other SE Asian bathrooms in hotels, which are/can be dark and neglected. This one was large and open. So much so that there was a glass sliding door (virtually redundant... a large deep bath tub and a separate shower with rain nozzle as well as hand held. The off putting thing about all the glass was the electric blinds that you had to operate if you needed privacy to perform personal ablutions. I think that less money could have been used on the bathroom and more on the rest of the room. The lighting was inadequate for the room, and there was no way that you could read at night. This was a little disturbing.
The balcony was good, with footstools that made things more comfortable - but, don't expect any privacy, as all of the partitioning is latticed, and all balconies could be viewed along that whole floor. That was very disturbing as from certain angles, your next door neighbours from both sides could see directly into your room and had a view of the bed. Was not overly happy with that, and you take pot luck whether you end up having a potential peeping tom staying next to you.
The restaurant area was great, very open with a great outlook to the infinity pool and from there onto the beach out into the Gulf of Thailand...the breakfasts were not too bad, with the usual cook available to do your eggs/omelettes etc, and they generally remembered how you have them cooked... and the pool bar had comfortable seating for relaxing view a beautiful outlook.
I found the staff to be friendly and welcoming in all areas of the hotel, and the general manager was very aware of PR. She was excellent in her actions and how the hotel was portrayed (she would do very well in Australia as a business manager). The last and most memorable thing was their treatment of us on our last day. We checked out at midday, and were not due to be picked up until 3pm for a 5pm flight from Samui. We spent the afternoon at the pool and when it was time - were just going to shower at the beach shower and get changed into our gear for travelling in the hotel toilets. The GM offered us a spare bathroom to shower and freshen up. This was an extremely nice touch which obviously was much appreciated. Thank you for your hospitality Samui Jasmine... see you when we next return to Koh Samui.
Bristol, United Kingdom
4 of 5 stars Reviewed 24 June 2013
First time staying at this hotel and as we pulled up outside I did wonder what we had let ourselves in for, checking in wasn't a good experience as we had to wait a long time while the receptionist kept answering the phone. After being shown to our room I was very impressed it was beautiful , modern and clean with everything you could possibly need including free wi fi. It's in a perfect location, right on the beach and we never had to 'reserve' a sunbed, the only downside was there were a lot of dogs on the beach that would jump over the sunbeds! In the evenings there are lots of bars and restaurants within walking distance and its not overly busy or as full on as Chaweng beach. The beach bar prices are reasonable but there is a supermarket nearby to stock up the fridge. Had a good stay here and would return.
Melbourne
4 of 5 stars Reviewed 7 June 2013
We are a young couple (25) who stayed here for 5 nights. We found the hotel to be excellent. We had a garden Villa which was very spacious and had a lovely interior. Big comfy bed with very clean linen, well stocked mini bar, Samsung plasma on the wall and an awesome bathroom. Breakfast was great and the restaurant its served in is right on the poolside/Beach which is a great way to start the day. Reception is 24/7 and staff were helpful and courteous. The location is good - at the end of the main st in lamai so you get the convenience of the shops and bars without the noise. Also located very near the weekly lamai markets. We had bbq on the beach one night which was delicious. Definitely get the Villa! Crowd was mainly couples - older and honeymooners mainly :) not the most beautiful beach on the island but a bit less crazy than chaweng. If you want the best beaches you will be paying a lot more and will not be in the built up areas of lamai or chaweng. Also pool at Jasmine was really nice.
Sydney, Australia
5 of 5 stars Reviewed 3 June 2013
This was our second trip to Samui, we stayed at Chawang Beach last time and it was a bit noisy for us, besides the boom boom boom from the night clubs there was nightly explosions from people paying for fireworks to be let off, we have no objection to a little noise but when it continues till 2am it gets annoying.

Lamai has the same feel and has all the attractions, bars, night clubs, restaurants but just that little quieter. Friends recommended Lamai and they have travelled all over Thailand and we have to agree

The jewel for us was the Jasmine.

What a place,
Excellent staff, they were very helpful, always courteous nothing was a chore
Great facilities, there was nothing that we needed, a pool right on the beach, deep water beach (some places suffer from low tides)
The rooms were large for two people, very well designed and laid out, very clean and again very helpful house staff.
The restaurant was great, the food was excellent, sometimes too much on the menu to pick from, you could pick your own seafood from the ice boat on the beach.

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